EPA 3 - Collection and Use of Patient Experience and Satisfaction Data on Access

Activity Weighting: Medium
Subcategory Name: Expanded Practice Access
Description: Collection of patient experience and satisfaction data on access to care and development of an improvement plan, such as outlining steps for improving communications with patients to help understanding of urgent access needs.

Supporting Documentation

1. Access to Care Patient Experience and Satisfaction Data - Patient experience and satisfaction data on access to care; and 
2. Improvement plan - Access to care improvement plan.

Resources
2018 Improvement Activities Requirements
2019 Improvement Activities Requirements
2018 MIPS Improvement Activities Fact Sheet
Scores for Improvement Activities for MIPS APMs in the 2018 Performance Period Fact Sheet